Terms & Conditions – Tika International Ltd.

1. General

1.1. The website https://thinoptics.co.il (the “Website”), developed and operated by Tika International Ltd. (the “Company”), exclusive representative of ThinOptics in Israel, enables the online purchase of products displayed on the Website (the “Products”) by users in Israel and abroad.
1.2. These Terms apply to all use of the Website and any purchase made through it. They form the legal basis of your relationship with the Company. Please read them carefully before using the Website.
1.3. By browsing or purchasing through the Website, you confirm that you are legally authorized to agree to these Terms on your own behalf and on behalf of any entity you represent. If you do not agree, you are not permitted to use the Website.
1.4. Content published on the Website may also be displayed across other platforms or media, whether managed by the Company or third parties, subject to applicable law.
1.5. Words in masculine form include the feminine and plural, as applicable.
1.6. Section headings are for convenience only and do not affect interpretation.

2. Ownership of Content

2.1. Content on the Website is protected by copyright laws and international treaties and is the property of the Company or authorized third parties. All rights are reserved.
2.2. Copying, reproducing, distributing, or publishing any content without prior written consent is prohibited.
2.3. You may browse and print extracts from the Website for personal, non-commercial use only, provided that brand names and Website identifiers remain intact.
2.4. Any unauthorized use may constitute intellectual property infringement and entitle the Company to pursue legal remedies.
2.5. Public documents such as press releases may be used for communication purposes, provided that the source is properly credited.

3. Product Purchases

3.1. The Website enables convenient and secure purchases of Products at attractive prices.
3.2. Products displayed include specifications, pricing, warranties, delivery times, and any additional details required by law. For further inquiries, contact details are provided on the Website.
3.3. Prices shown include VAT.
3.4. To complete an order, you must provide accurate personal and payment details. Providing false information may constitute a criminal offense.
3.5. Orders are confirmed upon credit card approval. If payment is not authorized, the Order will be cancelled.
3.6. Fulfillment is subject to stock availability, verification of details, and Company approval. If the Company cannot fulfill an Order, no charge will be made, and no claims may be raised against the Company.

4. Delivery

4.1. Orders above 129 NIS qualify for free courier delivery. Orders below this amount may incur a delivery fee. Self-collection is also available upon prior coordination.
4.2. Only fully paid orders will be delivered.
4.3. The Company is not liable for indirect or consequential damages due to delays or delivery failures. Liability, if any, is limited to the purchase price of the Product.
4.4. Deliveries to security-restricted areas may be delayed by up to 14 days and such delays will not be considered a breach.
4.5. For self-collection, responsibility for transportation rests with the buyer.
4.6. Shipping fees do not cover unusual or oversized deliveries.
4.7. Deliveries are subject to the terms of Israel Post or other carriers engaged by the Company. In certain areas, delivery may be made to a nearby post office or community office.
4.8. The Company may require the presence and identification of the credit card holder upon delivery.
4.9. For all purposes, the place of transaction is the registered office of the Company.

5. Customer Service

For any questions regarding products, specifications, operation, or warranty, please contact our customer service by phone or email, as listed on the Website.

6. Eligibility to Use the Website

6.1. Purchases are permitted only by individuals over 18 who are legally competent to enter binding agreements. Minors require guardian approval.
6.2. The Company reserves the right to block or deny purchases if you:

• Commit an unlawful act.

• Breach these Terms.

• Provide false information intentionally.

• Harm the Company, the Website, or third parties.

• Intend to resell or trade Products.

7. Confidentiality of User Information

7.1. Information provided by you for the purpose of purchasing Products will be used solely for order processing, subject to applicable law.
7.2. Access to personal information is restricted to authorized employees and service providers bound by confidentiality.
7.3. Credit card data is encrypted during transmission. However, internet communications may not be completely secure, and the Company cannot guarantee absolute protection.
7.4. You are responsible for maintaining the confidentiality of your login details.
7.5. The Company shall not be liable for damages caused by unauthorized access, force majeure, or third-party actions beyond its control.

8. Privacy Policy

8.1. The Company’s Privacy Policy forms an integral part of these Terms and is available here.
8.2. By using the Website, you confirm that you have read and agreed to the Privacy Policy.

9. Order Cancellations

9.1. Cancellations are subject to the Israeli Consumer Protection Law.
9.2. Cancellation requests must be submitted in writing to the Company’s customer service.
9.3. The Company may cancel an Order if the Product is unavailable or due to force majeure. In such cases, no charge will apply.

10. Prescription Glasses

10.1. Orders for prescription lenses are custom-made based on details provided by you and cannot be cancelled once processed.
10.2. You are solely responsible for providing accurate prescription information. The Company is not liable for errors in prescriptions provided by the customer.
10.3. Warranty for prescription glasses applies to manufacturing defects only.

11. Warranty and Liability

11.1. The Company warrants Products as detailed on the Website.
11.2. The Company is not liable for indirect damages, loss of profit, or misuse of Products.
11.3. Liability is limited to the price of the purchased Product.

12. Miscellaneous

12.1. Use of the Website must be lawful and in accordance with these Terms.
12.2. The Company may update these Terms from time to time. Updated versions will be published on the Website and effective upon publication.
12.3. These Terms are governed by the laws of the State of Israel. Exclusive jurisdiction shall lie with the competent courts of Tel Aviv–Jaffa.